Earthbanc AB, a company incorporated in Sweden with company number 559213-7839 whose registered office is at Eriksbergsgaten 6, 6 tr Stockholm 114 30 Sweden, and EarthPay Ltd is a company incorporated in the UK and is committed to protecting your privacy. We act as controller according to applicable data protection laws. At all times we aim to respect any personal information you share with us, or that we receive from other organizations, and keep it safe.
Earthbanc AB collects and uses personal data on a strictly legal basis. In most cases the basis is that you have given us permission to hold and use your data. We use the data to keep you informed of our work - we aim to send you the information that you have told us that you would like. This statement summarises the key points about how Earthbanc AB collects and uses personal data and how we ensure compliance with the relevant laws and regulations, including the General Data Protection Regulation (GDPR).
We use up-to-date procedures to keep personal data as safe and secure as possible and to protect against unauthorised access, disclosure or loss. Where data is transferred electronically by Earthbanc AB we will do our best to keep the data secure and try to prevent unauthorised access. Earthbanc AB will not lease, distribute or sell personal information to third parties other than distribution to other Earthbanc AB branches for administration purposes, unless required by law.
Earthbanc AB is the data controller of the personal data we process and therefore is responsible for ensuring its systems, processes, suppliers and its employees comply with data protection laws in relation to the information it handles.
Any individuals involved in the management and administration of Earthbanc AB must abide by this policy when handling personal data and must ensure they are fully informed as to the relevant data protection requirements.
Personal Data collected
The personal information we collect may include: your name, your location, your email address(es), your telephone number(s), your address, your family members (if you wish us to show you as one household), your donations (if any).
We do not collect or store any sensitive personal data (for example, religion or ethnicity). We assume that any information you supply to us is accurate and up-to-date, and that you will inform us if any such information requires removal or updating.
How we collect your personal information
Earthbanc AB collects personal data in order to communicate with those who wish to receive communications, attend events, and/or support us financially. We will never process your personal data for any purpose other than for the communications you have chosen to receive. However, please note that we retain the right to contact you on an individual basis where there is a legitimate reason for doing so.
We collect your data when you contact our Sales or Customer Success teams, who keep a record of this communication, including your contact details and other information you share during the time of the communication. We store this information to help us keep track of the inquiries we receive from you and other customers. This helps us to improve our product and services. This information helps us to provide better ongoing support to you and our other customers and may also be used for training purposes.
If you attend an event, we may collect and retain your business card for future interaction with you.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. You can find more information about cookies and how to disable them here.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
HOW WE USE YOUR PERSONAL INFORMATION
When you make a donation or purchase something from our marketplace, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
We save this information in order to have a record of who has made donations or purchases, to aggregate total donations per person, and so that we can send out receipts as needed.
We will never trade, share, or sell your personal data with anyone, it will only be used within the organization and its parent or associated companies relevant to Earthbanc AB. Should we become aware of any kind of breach in our data systems where your personal information may be compromised, we will immediately notify you.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We also use the Device Information mentioned above to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the the success of our marketing and advertising campaigns).
We also use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
Additionally, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here. You can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt- out portal here.
When visiting our site, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools.
You may ask us to verify, update and delete the information Earthbanc AB holds by contacting us. We will act upon your request in a timely manner (not more than 40 days).
When you provide us with personal information to complete a donation or transaction, sign up for a subscription plan, sign up for our newsletter, sign up to become a business partner or a founding member, or join our network of planting partners, your information will be stored in our email platform so that we can send you project updates, news, or other messages via email. When you take certain actions, such as submitting your first contribution as a new business partner, you will be tagged in our system to receive some automated communications based on those actions. This helps ensure that you get only the most appropriate emails, and that we can properly categorize individuals to receive content relevant to you.
Our emails are generally sparse and we take care not to bombard you with too much information or marketing. You can unsubscribe at any time at the bottom of any email, or simply contact us at firstname.lastname@example.org in order to be removed from these lists.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Where a Data Subject is located in the European Economic Area, that Data Subject’s Personal Data may be processed by Stripe, Paypal, Shopify’s Irish affiliate, Shopify International Ltd and other third-party services. As part of providing the Services, this Personal Data may be transferred to other regions, including to Canada and the United States. Such transfers will be completed in compliance with relevant Data Protection Legislation. We will always hold your information securely. To prevent unauthorized disclosure or access to your information, we have implemented strong physical and electronic security safeguards. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and related legislation. We also follow stringent procedures to ensure that any work that involves processing personal data is carried out in line with the Act.
We also have in place robust procedures for notifying the authorities, and you, in the unlikely event of a data breach.
You may be required, when you use certain features of our Services, to create a username and password. If we determine that the user name you have chosen is in use by someone else or it is otherwise offensive, we may refuse to allow you, in our sole discretion, to use your chosen user name. In addition, you are responsible for maintaining the confidentiality of your password and you are responsible for all uses of your user name, whether or not you authorise such uses. You agree to notify us of any unauthorised use of your username and password. We are not responsible for verifying your identity or the identity of anyone who uses your account, and we are not liable for any loss or damage as a result of your failure to protect your password. You agree that any registration information you provide will be true and accurate, and that you will update it, as is necessary to keep it current. We reserve the right to automatically log you out of your account after such a period of inactivity as we determine is reasonable, in the circumstances.
When you provide us with personal information to make a contribution or complete a transaction, create an account, verify your credit card, or use a web form to receive information, we imply that you consent to our collecting it and using it for that specific reason. If you would like to withdraw your consent or request that we delete your personal information at any time, you may contact us at email@example.com to let us know. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States for processing. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
REQUEST PERSONAL DATA
You can request your personal data by emailing us at firstname.lastname@example.org.
Should you send us questions to this email address, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
By sending us an email, you also consent to having Earthbanc AB and EarthPay Ltd collect your email so that they can send you your requested info.
If you would like to receive a newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. This may be shared with third parties providers for the purpose of issuing the newsletter, such as Mailchimp or Pipedrive. If you no longer wish to receive the newsletter, please click the ‘Unsubscribe’ link at the bottom of the newsletter. If you wish for your personal data to be deleted, please email email@example.com. The data processed before we receive your request may still be legally processed. Data we have stored for other purposes (e.g. email addresses for the members' area) remain unaffected unless specifically requested.
The site provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are browser type and browser version, operating system used, referrer URL, host name of the accessing computer, Time of the server request and IP address. These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions. We will never disclose your personal information publicly.
This site uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the site by you. The information generated by the cookie about your use of this site is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The site operator has a legitimate interest in analyzing user behavior to optimize its site. We have activated the IP anonymization feature on this site. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this site to evaluate your use of the site, to compile reports on site activity, and to provide other services regarding site activity and Internet usage for the site operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this site. You can also prevent the data generated by cookies about your use of the site (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en . You can prevent the collection of your data by Google Analytics by clicking on this link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics
Google Web Fonts
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our site appealing and to facilitate the location of places specified by us on the site. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/
Facebook plugins (Like, Share buttons)
Our site uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you are logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our site appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy .
To keep track of the inquiries and in order to answer them quickly and efficiently to our customers, we are using Pipedrive as a CRM. The data is located in the European Union. More information
Type of data accessed: Name, email address, company name, country, title, phone number browser data, Personal data related to Commercial information, and purchased services.
The purpose for the data access: Provides a platform for marketing activities, Provides newsletters management and control functionality
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
It’s important to us at Earthbanc AB to hear what users have to say about our services, and our policies. If you as a site user have any questions, concerns, or complaints, or want to let us know what you think about any of our online products and services, you can contact us through email at: firstname.lastname@example.org. If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer: email@example.com.